Privacy Policy
Wankelservice Engine Management Systems and their related and associated bodies corporate maintain a policy of strict confidence concerning your personal information. This Privacy Policy applies to the collection, storage, use, and dissemination of your personal information by us.
By accessing our website, purchasing our products, or otherwise using our services, you accept the terms of this Privacy Policy.
If you have any further questions or wish to receive more details about our information practices and Privacy Policy, please contact our Privacy Officer using the method set out below.
Collecting Personal Information
The personal information you provide to us is collected to enable us to sell our products, enhance your use of the Site, improve the Site, and keep you informed about our products and services that might be relevant to you.
The types of personal information we collect may include your name, email address, physical address, company name, country, and payment details.
We generally collect personal information directly from you, including:
Identity & contact: name, shipping/billing address, email, phone.
Account data: login (hashed password), order/repair history, preferences.
Order & payment: order details, billing address, payment status. (We do not store full card details; payments are handled by our payment provider.)
Vehicle/repair info (sector-specific): vehicle make/model, engine/rotor/serial numbers, mileage, build specs, fault descriptions, dyno/diagnostic logs, photos/video of parts, warranty status.
Lookup data (optional): license plate/registration number (registreringsnummer) or VIN to identify correct parts. (Common practice among Norwegian auto parts shops.) Bildeler+1
Communications & marketing: inquiries, support tickets, consent records, newsletter subscriptions.
- Site usage: IP address, device/browser, pages viewed, and cookies (see §7).
If someone else provides your personal information to us without request, we will notify you unless doing so breaches confidentiality. If we could not have collected this data ourselves, we will lawfully de-identify or destroy it.
Cookies
When you visit our Site, we may attach a “cookie” to your computer. This small text file helps store session information and ensures seamless access between our services.
You may disable cookies in your browser settings, but doing so may impact functionality. We may also use third-party tools to analyse non-personal data about your visit.
Use and Disclosure of Information
Your personal information is securely stored and will only be used or disclosed as described in this Privacy Policy or when required by law.
We may share your data with hosting partners and service providers assisting us in operating the website, conducting business, or providing services.
We take reasonable steps to ensure these parties comply with strong security measures.
Communicating with You
We may use your personal information to send you information about new developments, products, services and special offers. You can, at any time, opt out of receiving marketing material from us by contacting us using the method set out below or, where we have sent you electronic marketing materials, by using the unsubscribe link within the communication. You agree and acknowledge that even if you opt out of receiving marketing material, we will still send you essential information that we are required to send you relating to the products we provide.
Accuracy of your information
We take all reasonable steps to ensure that your personal information held by us is accurate and up-to-date. If you believe that any of your personal information is inaccurate, please contact us using the method set out below and we will take all reasonable steps to correct it within a reasonable time.
Your consent
By your use of the Site you consent to the collection, storage, use and disclosure of your personal information in accordance with this Privacy Policy and as otherwise permitted under applicable privacy laws.
Storage and Security
We will use all reasonable endeavours to keep the personal information we collect and use in a secure environment, and we have implemented technical, administrative and physical security measures that are designed to protect personal information from unauthorised access, disclosure, use and modification. Our security measures include restricted access to the Site and password access for administration accounts that are regularly changed. If you reasonably believe that there has been unauthorised use or disclosure of your personal information please contact us using the method set out below.
If we no longer need your personal information, unless we are required under law or a court or tribunal order to retain it, we will take reasonable steps to destroy your personal information securely, subject to our requirements to retain data to comply with our legal obligations and financial and audit obligations.
Accessing your personal information held by us
We will take reasonable steps to ensure that all your personal information we hold is accurate, up-to-date, and relevant. You can request access to, corrections of, or erasure of your personal information held by us, or complain or object to the use of your personal information by us. We will respond to your request as quickly as possible.
You can contact us at:
Privacy Officer, Wankelservice AS
Haldenveien 332 1923 Sørum Norway
Email: info@wankelservice.com
When contacting us you have the option to either not identify yourself or to use a pseudonym. However, this will not apply if it is impracticable for us to communicate with you that way or we are required or authorised under law (or a court or tribunal order) to only deal with individuals who have identified themselves.
Changes to our privacy policy
We may change, modify, or revise this Privacy Policy in order to comply with any applicable laws, to reflect changes in our processes or for any other reason at any time. Material changes in our Privacy Policy will be communicated to you, but we also encourage you to check our Privacy Policy periodically to read about any changes, modifications, or revisions.
Special Information for individuals in the European Union
We welcome the EU General Data Protection Regulation (GDPR) as an essential set of regulations to affirm our commitment to data protection across the European Union. Wankelservice is committed to ensuring:
Personal data is processed fairly, lawfully and in a transparent manner
Personal data is collected and processed only for specified and lawful purposes
Processed data is adequate, relevant and not excessive
Processed data is accurate and, where necessary, kept up to date
Personal data is not kept longer than necessary
Personal data is processed in accordance with an individual’s rights
Personal data is kept secure
Personal data is not transferred to countries outside of the EU without adequate protection
Lawfulness of processing
We collect personal information in a number of contexts and for a number of purposes. Please refer to the “Collecting personal information” section of this Privacy Policy. Our processing activities are based on the legitimate interests pursued by Wankelservice in supplying our products and providing services to you.
Personal information transferred outside of the European Union
The personal information of customers located in the EU may be transferred outside of the EU to our hosting providers and other service providers we have engaged to support our business. Please refer to the “Use and disclosure of information” section of this Privacy Policy. Wankelservice will ensure that all of our partners and service providers comply with the GDPR, including by ensuring that appropriate safeguards exist in relation to any transfers of personal information outside of the EU.
Collection Statement
Wankelservice and its affiliates collect personal information about you to assist in supplying products to you, providing our services to you, and otherwise communicating with you. We collect your personal information from our website at www.wankelservice.no and our related social media pages, as well as personal information provided to us by our clients and customers. Additionally, we collect personal information provided by you through any other means, including both physical and electronic means.
If we cannot collect that information, we may not be able to supply products or provide services to you.
We generally do not disclose information about you to any person except as required in the course of supplying products or providing services to you or for the ordinary administration of our business. In certain circumstances, we may disclose information about you where permitted or authorised under applicable law.
Our Privacy Policy contains information on accessing and correcting your personal information, making a privacy-related complaint, and our complaint handling process.
If you would like to inform us that you do not wish to receive promotional material from us, request access to or the correction of information we hold about you or to make a complaint about our treatment of your privacy, please make a written request to our Privacy Officer by contacting them via the information supplied above.